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Sarah Johnson Photography / Say Yes To Being Seen®

Privacy Policy

How I look after personal information when you enquire, book photography or coaching, attend an event or sign up for updates.

Updated October 2026North East EnglandClear information, no jargon
Your information

I only collect information that has a real purpose for the work we do.

Your choices

Newsletter, optional AI notes and promotional image use have their own safeguards.

Your rights

You can ask about your data, object to some uses or request a correction.

On this page

  • 01  Who I am and how to contact me
  • 02  When this policy applies
  • 03  What information I collect
  • 04  Why I use your data and the lawful bases
  • 05  Photography, filming and image use
  • 06  Coaching, sensitive information and confidentiality
  • 07  Zoom meetings and AI-assisted summaries
  • 08  Providers and sharing information
  • 09  International processing
  • 10  How long I keep information
  • 11  Security and your responsibilities
  • 12  Marketing messages and your choices
  • 13  Cookies and online tracking
  • 14  Your data protection rights
  • 15  Changes to this policy

I want you to feel comfortable sharing your information with me.

If something isn't clear, just email sarah@sarahjohnsonphotography.co.uk and I'll help.

01Who I am and how to contact me

This policy applies to Sarah Johnson Photography, Say Yes To Being Seen® and North East Pet Photographer where I provide the service and decide how personal information is used.

Data controller: Sarah Johnson, trading as Sarah Johnson Photography, based in County Durham, England.
Email: sarah@sarahjohnsonphotography.co.uk
Website: sarahjohnsonphotography.co.uk

If you have a question about how I use your data, or want to exercise your privacy rights, please contact me at the email address above.

02When this policy applies

It covers contact through my website, email, social media and enquiry forms; photography and pet photography bookings; business coaching; consulting, websites and marketing support; events, retreats and workshops; my shop and digital resources; newsletters; and online meetings.

It applies to information handled both online and offline. Websites, apps and other providers that I link to may have separate privacy notices.

03What information I collect

  • Contact and booking details: name, email, phone number, business name, invoicing details, booking history, session dates and correspondence.
  • Service planning information: brand goals, marketing needs, location/postcode, planning questionnaire answers and project documents you supply.
  • Photographs and video: images, voice or video of you and other people who feature in a commissioned session or at an event, and pet images where relevant.
  • Coaching and event information: topics you choose to discuss, agreed actions, and relevant accessibility or dietary requirements.
  • Payment and transaction information: order totals, payment status and invoice history. Card details are processed by payment providers, not stored in full by me.
  • Website information: technical logs, IP address, browser details, cookie preferences and, if enabled, analytics or advertising information.
  • Optional session transcripts and notes: where appropriately agreed and enabled, transcribed conversations and AI-assisted summaries.

Please don't send health or other especially sensitive information unless it is necessary for the service and we've discussed how it will be handled.

04Why I use your data and the lawful bases

PurposeUsual lawful basis
Responding to enquiries and preparing a quoteSteps requested before a contract, or legitimate interests in responding to genuine enquiries.
Booking, delivering photography, coaching, events, workshops or business supportPerformance of a contract or steps taken at your request before a contract.
Payments, accounting, tax and legally required recordsLegal obligation, and contract where applicable.
Business administration, fraud prevention, reasonable security and improving servicesLegitimate interests, balanced against your rights and expectations, or legal obligation where applicable.
Optional newsletters and promotionsConsent, or another basis where the relevant UK electronic marketing rules permit it. You can opt out of marketing at any time.
Optional AI-assisted meeting transcription and notesAppropriate lawful basis and privacy information determined before use; separate choice/consent where required.
Event and portfolio photography used in my own marketingAppropriate lawful basis assessed for the specific use; consent sought when required and objections considered.

Where I rely on legitimate interests, those interests include operating and improving my small business, answering enquiries, protecting systems and documenting my professional work. You can object to processing based on legitimate interests in certain circumstances.

05Photography, filming and image use

Photographs or video are a central part of my work. Commissioned client images are captured, edited, stored and delivered to fulfil the photography service. Finished images may be delivered through a private client gallery.

Photography and filming may also take place during my events, co-working sessions and retreats. I provide notice where filming is planned and ask attendees who would prefer not to appear to tell me. I make reasonable efforts to respect preferences and objections. A booking terms checkbox does not automatically mean that everyone has consented to every promotional use of their image.

If I wish to use a client image, testimonial or identifiable event photograph for my own portfolio, social media, website or advertising, I consider the appropriate lawful basis and seek separate permission where required. Please contact me if you have concerns about a particular image.

For children and family photography, I take additional care over consent, permissions and safeguarding, and do not knowingly collect children's data for direct marketing.

06Coaching, sensitive information and confidentiality

Coaching conversations may involve personal experiences, health, grief, relationships or other sensitive subjects. I ask clients to share only what is relevant and handle what is shared with appropriate confidentiality and security.

Some information may be classed as special category personal data under the UK GDPR. Where I need to process such information, I must identify both a lawful basis and a separate applicable special-category condition, such as explicit consent where appropriate. I will not rely on acceptance of a general contract as blanket consent to process sensitive information.

In a group event, I ask attendees to respect one another's privacy, although I cannot guarantee confidentiality between participants.

07Zoom meetings and AI-assisted summaries

For some coaching, planning and training sessions, I may offer meeting transcription or AI-assisted notes. These can help me prepare summaries, practical instructions, agreed action points and follow-up resources.

AI-assisted transcription is optional. Before switching it on, I will explain the tools involved, the information they process, relevant safeguards and retention arrangements, and ask for a separate agreement where consent is required. You can decline transcription and still access the underlying service.

AI-generated notes are reviewed by me before being shared. Video recording is a separate activity and will be explained and agreed where required. Please avoid introducing other people's confidential or sensitive information into recordings without a suitable basis.

08Providers and sharing information

I use trusted service providers to run my business. Depending on the service, these may include:

  • Website and purchases: WordPress, Elementor, WooCommerce and Events Manager.
  • Client administration: Studio Ninja for enquiries, quotes, bookings, forms, contracts and invoices.
  • Payments: Stripe, and Klarna where chosen and available. Payment providers may act as separate controllers for some processing.
  • Email marketing: MailerLite for newsletters, forms and subscriber management.
  • Meetings and calendars: Zoom and Google Calendar, with relevant email and productivity services.
  • Photography and design: Pixieset, Adobe and Canva where relevant to delivery or client work.
  • AI tools: only where appropriate for the agreed work, subject to the additional explanations above.
  • Event partners: venues, caterers or suppliers where necessary to deliver an event, for example where dietary requirements must be passed on.

I share only information reasonably necessary for the purpose and do not sell clients' personal information to advertisers.

09International processing

Some of the technology providers used by my business operate or store information outside the UK. Where a restricted international transfer takes place, I must ensure that a valid transfer mechanism and appropriate safeguards apply, such as UK adequacy regulations or contractual transfer safeguards, as appropriate.

You can contact me for information about the relevant providers and safeguards for a particular service. The current provider locations and contractual arrangements should be checked before this policy is activated.

10How long I keep information

I keep personal information only for as long as it is reasonably needed for the purpose collected, to meet legal obligations or to handle potential claims.

  • Bookings, invoices and accounting: retained for the applicable legal and tax recordkeeping period.
  • Client correspondence, contracts and working documents: retained while needed to deliver the service and for a proportionate period afterwards for business records or possible disputes.
  • Photography galleries and original files: kept in accordance with the agreed service and gallery arrangements. Clients should keep their own backups of delivered files.
  • Newsletters: contact details are retained while subscribed or until another lawful reason applies. Unsubscribe requests may require a limited suppression record.
  • AI transcripts or meeting notes: retained only for a justified period explained when the optional feature is used, and then securely deleted or anonymised as appropriate.

Specific retention periods are reviewed according to record type and the legal requirements that apply.

11Security and your responsibilities

I use appropriate account security, access controls, provider safeguards and working practices to protect information. No online system can be guaranteed completely secure.

Where I share a private gallery, form or link, please avoid forwarding access to anyone who does not need it. If you believe information has been sent to the wrong person or exposed, contact me promptly.

12Marketing messages and your choices

If you subscribe to my newsletter, I may send updates about photography, coaching, retreats, co-working, resources and practical business tips. You can unsubscribe using the link in the email or by contacting me.

Booking confirmations, invoices, appointment reminders and essential service information are not the same as optional marketing. Event attendance alone does not automatically mean you are subscribed to marketing emails.

13Cookies and online tracking

My website may use essential cookies for security, forms, shopping baskets and bookings, as well as optional technologies for analytics, embedded content or advertising.

Read the separate Cookie Policy for more information. Optional tracking must be configured in accordance with the applicable UK cookie rules. Your choices should be managed through the website's cookie preference controls once those controls have been verified.

14Your data protection rights

Depending on the circumstances and lawful basis, you may have rights to access your information, have inaccuracies corrected, request erasure, restrict processing, object to certain uses, receive portable information, and withdraw consent where processing relies on consent.

You can also object to direct marketing at any time. To exercise a right, email sarah@sarahjohnsonphotography.co.uk. I will respond within the period required by law, subject to any permitted extensions or exemptions.

If you are unhappy with my response, you can complain to the Information Commissioner's Office (ICO).

15Changes to this policy

I may update this Privacy Policy when services, suppliers or the law change. The date at the top of this page shows the current version. Material changes will be explained where appropriate.

Questions? Just ask.

I'm happy to explain how information is used, or help with a privacy-related request.

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© 2026 Sarah Johnson Photography · Say Yes To Being Seen®Last updated: 10 October 2026
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